Hong Kong Health Insurance Broker
Hong Kong Health Insurance is wholly owned and operated by a professional insurance broker, Pacific Prime Insurance Brokers Co. Ltd.
Pacific Prime is a member of the Professional Insurance Brokers Association of Hong Kong (PIBA), registration 0201.
We are legally obligated to represent the interests of our customers, and not those of any of the insurance companies we work with.
We will always work for you, and not the insurance company.
This means that you will always have access to the most impartial and unbiased advice available with regards to the suitability of any Hong Kong Health Insurance plans you choose to work with.
About Hong Kong Health Insurance
Pacific Prime Insurance Brokers Ltd was established in 1999, and created Hong Kong Health Insurance to better serve the medical insurance needs of the Hong Kong Populace. Hong Kong Health Insurance through Pacific Prime is, consequently, the oldest and largest dedicated medical insurance brokerage in Hong Kong. As such, we have unsurpassed knowledge of healthcare concerns in Hong Kong, the activities of the local insurance market, and can give you in-depth information available nowhere else.
Representing over 60,000 clients we pride ourselves on our commitment to service and aim for the highest levels of customer satisfaction possible.
One of the biggest complaints with many insurance companies is that it can be extremely difficult to find a person to talk to. With Hong Kong Health Insurance you will be assigned a single point of contact for your medical insurance policy, including a direct telephone number and email address. This ensures that you have the help and answers you need when you need them, without having to work through confusing and tedious telephone systems.
Our advisors are available to help you in most major languages. We can handle enquiries in Spanish, Portuguese, Italian, German, Dutch, Russian, Putonghua, Cantonese and English. This ensures that you are able to receive information about Hong Kong Health Insurance in the language you understand, avoiding any potential for confusion and allowing you to make an informed decision about any coverage you wish to obtain.
Global Hong Kong Health Insurance
We understand that expatriates in Hong Kong may not stay in the city for their entire lives. With our extensive network of offices around the world, we can help you move your policy overseas easily in the event that you or your family relocates abroad.
With partners and affiliates in Singapore, China, and the UAE, we can respond to regional insurance issues with a speed unmatched by the rest of the Hong Kong Health Insurance industry.
The global presence of Hong Kong Health Insurance means that you only ever have to deal with one company, no matter where in the world you may decide to go in the future. This allows you to be secure in the relationship that you have developed with us, and means that you can continue that relationship, hassle free, anywhere on earth.
Our Global outlook means we are always looking at worldwide health insurance trends, and this allows us to better advise you as to which Hong Kong health insurance plan will best meet your long term healthcare objectives.
Hong Kong Health Insurance Services
If you choose to work with Hong Kong Health Insurance to fulfill your medical insurance needs, it is important to note that you are never charged an additional fee for using our services.
The premiums we quote are exactly the same as if you went to the insurance company directly.
You will never pay a higher premium for choosing to use Hong Kong Health Insurance as your insurance Broker; in many cases we can actually obtain significant discounts from the insurance providers due to our extensive relationships with many of these companies.
When you work with Hong Kong Health Insurance you will never have to worry about missing a renewal date, or managing your paper work. Our Dedicated Policy Administration team will handle this aspect of the plan for you, ensuring that all information is presented in the correct format and completed on time.
Additionally, with our in-house claims team we are able to process claims in a speedy and efficient manner. Simply submit your claim to us, and we’ll make sure it gets to the insurer with all the correct documentation. You will never have to worry about ensuring your claim gets to the insurer, once the documents are with our Claims Team they will be handed to the insurance company straight away.
We are customer focused and work with you to meet your needs. By making the process of updating your policy, submitting claims, or even submitting an application as easy as possible we want to help you manage your insurance in a straight forward and trouble free manner.
Hong Kong Health Insurance Privacy
In the modern world we understand that privacy is one of the most important considerations for many people.
At Hong Kong Health Insurance we fully comply with the Hong Kong Government’s Personal Data (Privacy) Ordinance and make every effort to ensure that our activities are within the scope of the Hong Kong Insurance Authority’s Guidance Note on the Use of Internet for Insurance Activities.
For more information on the Hong Kong Personal Data (Privacy) Ordinance, please click here.
For more information on the Hong Kong Insurance Authority’s Guidance Note on the Use of Internet for Insurance Activities, please click here.
If you require additional information about Hong Kong Health Insurance, Insurance Brokers, or the services we provide, please contact us. Alternatively, to receive a free Hong Kong Health Insurance quote you can complete the short form at the top of this page.